Shipping Policy.

All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

We offer free shipping on all prepaid orders over ₹1999. For orders below ₹1999, a flat shipping fee applies and will be clearly shown at checkout before you complete payment. Shipping charges may vary slightly based on delivery location and courier serviceability.

Once shipped, estimated delivery times are:

• India (metro & serviceable pin codes): 3–7 business days
• Remote or less serviceable locations: 5–10 business days

These are estimates only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

PHSIQ currently ships only within India. We do not offer international shipping at this time.

Once your order has been shipped, you will receive tracking details via email or SMS, where available. Please allow 24–48 hours after dispatch for tracking information to update.

Customers are responsible for providing accurate and complete shipping information at checkout. PHSIQ is not responsible for delays, additional charges, or non-delivery resulting from an incorrect or incomplete address. If you notice an error after placing your order, contact us immediately — we cannot guarantee a change once the order has been dispatched.

If a delivery attempt fails because you were unavailable, or delivery is refused at the doorstep, our courier partner may attempt redelivery or return the package to us. In such cases, re-shipping charges may apply for a further delivery attempt, or the order may be cancelled and handled as per our Refund Policy.

While we aim to deliver every order on time, occasional delays may occur due to courier logistics, weather, regional disruptions, or public holidays.

If tracking shows your order as delivered but you have not received it, or there has been no tracking movement well past the estimated delivery window, please contact us within 48 hours so we can raise an investigation with our courier partner.

For any shipping-related questions or to escalate an unresolved delivery issue, contact us at phsiqofficial@gmail.com.

For formal grievances, you may reach our Grievance Officer:

[Grievance Officer Name]

[Registered business address, City, State, India]

This Shipping Policy may be updated periodically to reflect changes in our courier partners, service areas, or fees. The version posted on this page at the time you place your order will apply.